Order Processing
Most orders are processed within two business days from original receipt of order, and approval of credit card. We generally ship via USPS Priority. Our standard flat US rates are $3.99 for 1 quantity of order; and FREE for 5 or more quantities (of order).

Shipping Options
We offer the following options for shipping orders: USPS Priority (typically 2-3 days). Other shipping arrangements can be made by contacting us.

Shipping USPS Express
For faster orders (typically overnight in many cases, but the Post Office does not guarantee overnight), we like to use USPS Express.

Free Shipping for orders with quantity of 5 or more
We offer free ground/priority shipping for order quantity of 5 or more. This offer is good only for U.S. orders.

International orders
We ship via US Postal Service for the majority of our international orders

Free Shipping is not applicable to International Sales. It will be charged at actual (USPS Charges) to your order.

We will ship to select countries and territories, but we reserve the right to refuse any order that appears fraudulent and will submit the information to the appropriate authorities for further investigation. We may also ask that you provide additional information, such as your credit card issuing bank and contact information for verification. Customer assumes all rights and responsibilities associated with customs and taxes of shipped items. If you have any questions, please feel free to contact us -- we will be happy to assist you in any way we can.

Returns/Exchanges
If you received damaged DVD or you can not view on the standard DVD player, please return the DVD’s within 30 days in their original packaging* and we will replace the DVD if you choose or refund the purchase price. Shipping charges are not refundable (unless we made a mistake). Should you wish to make a return, please ship the item and your packing slip to:

Riding Out The Financial Storm
ATTN: Returns
P.O. Box 5369
WEST HILLS, CA 91308 USA

Returns must be sent with a "Signature Required" service feature as offered by your carrier. Your credit card will be credited within 48 hours of processing your return. Please note on the packing slip why you decided to return our product so that we can improve our service. We will pick up the shipping cost if your return is the result of a damaged or defective product. Note: We only pay for ground service on returned shipments. Shipments of returns must be prepaid. We will not accept COD returns. All returns which originally qualified for free shipping will be adjusted accordingly if the returned item(s) brings the original total below the qualified free shipping total.

If you feel there was an error in your order please call 818-456-4861 Monday through Friday, 8am to 5pm (PST) or email us using the Contact Us form. You may also contact us with any questions or concerns that you may have regarding your order.

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